Welcome to Dubai Government’s Unified Suggestions System. The Government of Dubai is committed to delivering exceptional services to its employees and customers, and seeks to develop service excellence that meets and exceeds their expectations.

The Dubai Government Employee and Customers Suggestions Platform is considered as one of the tools and techniques commissioned by Dubai Government to ensure a consistent approach in dealing with suggestions.

Through this new system, we will be able to enhance the government overall performance, customer satisfaction, and awareness of the services, this system will also help to develop new innovation and creativity to enhance service delivery.

Our objectives behind this system, is to ensure the delivery of real results, implementing feasible ideas, and aligning our government services based on a stakeholder centric approach. This will inspire a higher level of service excellence that exceeds expectations.


Dubai Customs receives the grand prize from Ideas UK Association
Dubai Suggestions Forum 2014
Dubai Customs is Number 1 Government Department Globally to Re-win the IDEAS UK Platinum Classification
Dubai Customs’ Suggestion Scheme wins local and international
Dubai Municipality Award Feasibile Susggetions
Dubai Muncipality won 4 awards during the Idea Emirates Conference
26 government entities take part in the unified suggestion system and receive 29100 suggestions so far
Privacy Policy | Terms & Conditions
Copyright © 2014 The Executive Council – Government of Dubai All Rights Reserved